• REDLOGO – End User License Agreement (EULA)
  Effective Date: June 20, 2025
  Last Updated: June 20, 2025
  This End User License Agreement (“Agreement”) is a legal agreement between you
  (“User” or “you”) and ZENSTECH LIMITED, a company incorporated under the laws of
  Hong Kong with its registered office at Flat 15, 7/F., Fabrico Industrial Bldg., 78–84 Kwai
  Cheong Road, Kwai Chung, Kowloon, Hong Kong (“ZENSTECH”, “we”, “us”, or “our”). It
  governs your use of the REDLOGO mobile application (the “App”), which is provided for
  use with ZENSTECH’s ET-10 earbuds.
  By downloading, installing, or using the App, you agree to be bound by this Agreement.
  If you do not agree, do not use the App.
  ⸻
  1. LICENSE GRANT
  ZENSTECH LIMITED grants you a personal, non-exclusive, non-transferable, limited
  license to install and use the App on a device that you own or control and as permitted
  by the Usage Rules set forth in Apple’s App Store Terms of Service and Google Play’s
  policies. The App may be used solely in connection with ZENSTECH ET-10 earbuds for
  personal, non-commercial purposes.
  ⸻
  2. APP SCOPE AND FUNCTIONALITY
  The App functions as a control interface for your ZENSTECH ET-10 earbuds, enabling
  Bluetooth-based connectivity, feature customization, and firmware upgrades (where
  applicable). No internet connection is required for core functionality. Future OTA
  upgrades may be made available by ZENSTECH, but will not involve data transmission
  to third parties or cloud systems.
  ⸻
  3. PRIVACY POLICY
  ZENSTECH LIMITED does not collect, store, or process any sensitive or personal user
  data through this App. All privacy-related matters are addressed in the REDLOGO
  Privacy Policy, provided as a separate document accessible from within the App. By
  using the App, you agree to the terms of that Privacy Policy.
  ⸻
  4. THIRD-PARTY TERMS AND PLATFORM INTEGRATION
  This Agreement is solely between you and ZENSTECH LIMITED. However, if you are
  using the App on a device provided by Apple Inc. (“Apple”), you acknowledge and agree
  that:
  • Apple is not a party to this Agreement and has no responsibility for the App or its
  content.
  • Apple has no obligation whatsoever to furnish any maintenance or support services
  with respect to the App.
  • In the event of any failure of the App to conform to any applicable warranty, you may
  notify Apple, and Apple will refund the purchase price (if any). To the maximum extent
  permitted by applicable law, Apple will have no other warranty obligation.
  • Apple is not responsible for addressing any claims relating to the App or your
  possession and/or use of the App, including product liability claims, consumer protection
  claims, or regulatory claims.
  • In the event of any third-party claim that the App or your possession and use of the
  App infringes that third party’s intellectual property rights, ZENSTECH LIMITED will be
  solely responsible for the investigation, defense, settlement, and discharge of such
  claims.
  • Apple and its subsidiaries are third-party beneficiaries of this Agreement, and upon
  your acceptance of this Agreement, Apple will have the right (and will be deemed to
  have accepted the right) to enforce this Agreement against you as a third-party
  beneficiary.
  Similar conditions apply for Google LLC with respect to Android users.
  ⸻
  5. USER OBLIGATIONS AND RESTRICTIONS
  You agree not to:
  • Decompile, reverse engineer, or otherwise attempt to derive source code from the
  App;
  • Modify, copy, distribute, lease, or sublicense the App;
  • Use the App for any unlawful, unauthorized, or prohibited purpose;
  • Attempt to interfere with or disrupt the normal functioning of the App or connected
  hardware.
  ⸻
  6. DISCLAIMERS
  The App is provided “as is” and “as available” without warranties of any kind, either
  express or implied. ZENSTECH LIMITED does not guarantee uninterrupted operation or
  compatibility with all devices. You acknowledge that the App is a support tool for
  hardware functionality and is not intended to diagnose, prevent, or mitigate hardware
  risks or failures. Use of the App is at your sole risk.
  ⸻
  7. LIMITATION OF LIABILITY
  To the fullest extent permitted by applicable law, ZENSTECH LIMITED shall not be
  liable for any indirect, incidental, special, consequential, or punitive damages, including
  but not limited to loss of data, loss of use, or damage to equipment arising out of or in
  connection with the use or performance of the App.
  Your sole and exclusive remedy in case of dissatisfaction is to discontinue use of the
  App.
  ⸻
  8. TERMINATION
  This Agreement will remain in effect until terminated by either party. You may terminate
  it at any time by uninstalling the App. ZENSTECH LIMITED may suspend or terminate
  this Agreement and your access to the App at any time, with or without notice, if we
  determine that you have violated any provision of this Agreement.
  ⸻
  9. GOVERNING LAW AND JURISDICTION
  This Agreement shall be governed by and construed in accordance with the laws of
  Hong Kong, without regard to its conflict of laws principles. You agree to submit to the
  exclusive jurisdiction of the courts of Hong Kong for the resolution of any disputes
  arising out of or relating to this Agreement.
  ⸻
  10. CONTACT
  If you have any questions about this Agreement, please contact:
  ZENSTECH LIMITED
  Flat 15, 7/F., Fabrico Industrial Bldg.
  78–84 Kwai Cheong Road, Kwai Chung, Kowloon, Hong Kong
  Email: support@zenstech.com